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Privacy Policy

Who is Responsible for Your Personal Data

In this Privacy Notice, “DiabetesClinicOnline.com’’, ‘’We’’, ‘’Us’’ and ‘’Our’’ refers to the DiabetesClinicOnline.com website.

We determine the purposes and manner in which your personal data is collected, used and/or disclosed and managed in line with DiabetesClinicOnline.com internal global privacy standards

DiabetesClinicOnline.com takes the privacy and security of your personal data very seriously. This Privacy Notice outlines the categories of personal data We may collect about you and how We may use it.

We may change this Privacy Notice from time to time. We will notify you of any changes where We are required to do so.

What Information Do We Collect and How Do We Use It?

If you register to use this website, or complete an online form, or send Us an email (e.g. to obtain email updates or ask Us to send you further information and/or to send you invitations to participate in scientific meetings, promotional events, cooperation opportunities and surveys), then We may collect and use personal data about you such as:

  • Name
  • Email address
  • Country of residence
  • Address
  • Telephone number
  • Occupation (for example, if you are a Healthcare Professional seeking information about our products)
  • Technical information about your device, such as your IP address, device type, device and advertising identifiers, browser type and version, and other standard server log information
  • Other personal data you choose to provide to Us

Such information will be provided by you and may be supplemented by Us from publicly available information or data brokers where appropriate. It is used by Us in our legitimate interests to administer the website, register you for any services you have signed up to and respond to any queries or requests for information you may have.

Occasionally, We may obtain sensitive personal data about you, for example, if you voluntarily provide information about your physical or mental health, as part of a request for information. In this case, We use such information only to respond to your inquiry and if applicable to provide you additional guidance (e.g. to inform you of your right to submit an adverse event report). By providing Us with your sensitive personal data, you consent to Us processing this data for the purposes set out in this Privacy Notice or any collection notice provided to you.

In the event you use this website, or complete an online form, or send Us an email to report an adverse event you have experienced while using  DiabetesClinicOnline.com

Cookies and Do-Not-Track Signals

We may also collect information about how you use the website using cookies (and other similar technologies), as part of improving the content and functionality of the website. For more information about the use of cookies please see the cookie notice on the webpage. DiabetesClinicOnline.com does not respond to Do-Not-Track Signals.

Aggregate Information

We use aggregate information, which does not identify individuals, to monitor customer traffic patterns to the website and particular pages, as well as site usage, in order to help us improve the design and layout of the content.

Who Will Have Access To Your Personal Data?

Your personal data may be transferred to other DiabetesClinicOnline.com companies. We may also share categories of your personal data listed above with certain service providers or third parties such as: IT providers for the purposes of system development and technical support; auditors and consultants to verify our compliance with external and internal requirements; statutory bodies, law enforcement agencies and litigants, as per a legal reporting requirement or claim; and a successor or business partner to DiabetesClinicOnline.com company in the event that it sells, divests or sets up a collaboration/joint venture for all or part of its business.

DiabetesClinicOnline.com does not sell personal data to third parties. We do permit third parties to collect information through our website but only for the purposes described herein and as described in our Cookie Notice.

How do We Store Your Data

DiabetesClinicOnline.com will store your personal data for a number of years in accordance with local laws and the company Document Retention Policy. For more information on DiabetesClinicOnline internal Document Retention policy you may go to DiabetesClinicOnline.com

International Transfer

DiabetesClinicOnline entities and third parties may be based anywhere in the world, which could include countries that may not offer the same legal protections for personal data as your country of residence. Irrespective of which country your personal data is transferred to, We would only share your personal data under a strict ‘need to know’ basis and under appropriate contractual restrictions (such as DiabetesClinicOnline Binding Corporate Rules and EU Standard Contract Clauses). You may request a copy of DiabetesClinicOnline, LLC Binding Corporate Rules and/or DiabetesClinicOnline EU Standard Contract Clauses by contacting DiabetesClinicOnline at privacy@DiabetesClinicOnline.com

Binding Corporate Rules

We have ensured compliance with some of Our legal obligations in relation to personal data by creating a set of ‘Binding Corporate Rules’ (BCRs). The BCRs set out DiabetesClinicOnline data privacy commitments in respect of personal data that is transferred internationally.

You can find out more about these commitments here. The BCRs and any rights arising under them do not apply to personal data originating in the U.S.A.

How We Protect Your Information

We have in place appropriate privacy and security policies which are intended to ensure, as far as reasonably possible, the security and integrity of all Our information, including your personal data.

More information on how DiabetesClinicOnline complies with its data privacy obligations can be found in our internal global privacy standards.

What are Your Rights

You may contact DiabetesClinicOnline at DiabetesClinicOnline.com at any time to request information on how We process your personal data, access to the personal data We hold about you, to correct any mistakes or to request deletion of the same or withdraw your consent to certain types of processing of your personal data. If such a request places DiabetesClinicOnline or its affiliates in breach of its obligations under applicable laws, regulations or codes of practice, then DiabetesClinicOnline may not be able to comply with your request, but you may still be able to request that We block (i.e. right to object) the use of your personal information for further processing. Subject to applicable law, you may also have a right to data portability to another data controller under certain circumstances which would involve the sharing of your data with the controller in an electronic format. Subject to applicable law, you can exercise these rights for free.

DiabetesClinicOnline has assigned a data protection officer responsible for overseeing DiabetesClinicOnline compliance with EU data protection law, which you may contact at privacy@diabetescliniconline.com in case of any questions or concerns regarding the processing of your personal data. If DiabetesClinicOnline.com processing of your personal data is covered by EU law, you can also lodge a complaint with the corresponding data protection supervisory authority in your country of residence. You can find the relevant supervisory authority name and contact details under http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

Opting Out Of Further Communications From Us

If you have elected to receive information about Our products or services, or those of other DiabetesClinicOnline companies and wish to opt-out of receiving such information, then you can do so by sending an email to privacyrequests@diabetescliniconline.com. You should clearly state on all communications: your name, username (if any), registration details (if any) and the name of this website.

Last updated June 29, 2020